Vanilla Gift - Defrauded of $80 minutes after act
I believe I was defrauded by a sophisticated operation, unless the 1-800 number ending in 6760 actually belongs to Vanilla Visa gift card as soon as you start talking to customer service you know or believe that you've been defrauded which is why you're calling anyway and that you're not going to get anything accomplished on this phone call, especially since after you've been defrauded after my money was stolen when I called it it start to explain what happened the lady, daisy, hung up on me six separate times after the fourth and fifth time she changed her name but the voice was still the same and when I said you're not who you say you are your Daisy the lady I just talked to again she hung up on me I mean it feels like fraud it feels like sophisticated fraud and after they get your money from you they no longer give a *** about the far part of it cuz they got what they came for so they throw it in your face that they stole it from you without saying it by hanging up on you and trying to discourage you on trying to get your money back and telling you lies about fraud Department phone numbers that send you to a sexual orientated phone conversation
I purchased two separate gift cards from Walmart in Stockton, California, off of March Lane—one for $50 and one for $30. I went online to the website to activate them, then went to an ATM an hour or so later to withdraw money off of the cards, and they were declined.
The following day, I tried to use the cards, and there was a remaining balance of 18-something cents on one card and maybe $7 on the other, and purchases have been made through some transaction or another that I'm not aware of. I've never used the cards; I didn't have time to use the cards, but there are transaction histories in the web browser, and I could try to upload them so you can see the transactions I'm talking about. I have disputed all of them, but with no evidence on my part that I haven't used the cards other than my word, I don't understand how I possibly stand a chance to have my money refunded. But I promise you, someone stole money from me, and they did it quickly and efficiently.
The customer service number—a lady named Daisy—will continuously answer and then hang up on me once I start explaining who I was and my problem. This is the number I called: 183********.
It's going to sound crazy, but I called back a number of times, and she tried to change her voice and her name to convince me she was a different operator. She gave me a false number to call for the fraud department, which is the following: 180027****.
User's recommendation: I'm sorry but I wouldn't responding this card just so nothing in the world, whoever did this wasn't a single person was an organization and they stole the money right when I needed to get housing for the night for me and my daughter after being put out by my ex-girlfriend.
Monetary Loss: $80.
Preferred solution: Full refund.
Vanilla Gift Pros: No pros that i can recognize.
Location: Baldwin Park, California
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